2017 AVTES Awards Winners Announced!

Congratulations 2017 AVTES Awards Winners! Each year AVTES rewards our most high achieving students and employers through the AVTES Awards. We’d like to present the 2017 AVTES Awards winners and finalists. The AVTES Awards recognise and reward excellence in training. As well as the important role apprentices, trainees, students, and employers play in building a […]

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hotels need better service, waiter providing good service

WHY YOU NEED BETTER SERVICE IN YOUR HOTEL

WHY YOU NEED BETTER SERVICE IN YOUR HOTEL Changing Customer Expectations Require Better  Dining Experiences Once upon a time the local pub was a place where people got together to hang out and drink beer. Back then, customers just wanted affordable drinks purchased from a bar attendant and a comfy place to sit and chat. […]

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on the job apprenticeship faqs

ON-THE-JOB APPRENTICESHIP FAQs

Ever wondered exactly how an on-the-job apprenticeship actually works? Read on to find all the answers to your questions… Are you sick of sending your staff member off to trade school? Would you be interested in an alternative where they could be at work, doing their usual duties? Well there is. It’s called on-the-job training. […]

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FRONT OF HOUSE APPRENTICESHIP – NEW!

New Front of House Apprenticeship New Government Funding Presents Great Opportunity For Hospitality Businesses  In a move that is generating a lot of excitement in the hospitality industry, The Victorian Government has just announced new funding for a front of house apprenticeship. This announcement heralds the return of the career waiter and recognises the hospitality […]

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Partnering to Success: Hilton South Wharf and AVTES

Partnering to Success:  Hilton Melbourne South Wharf and AVTES, training partners since 2010 Like many hospitality businesses Hilton South Wharf experiences difficulties in attracting suitable staff and matching variable business demands with skilled and motivated staff. They recognised that enhancing their current training and development strategies could help them significantly improve staff retention and performance. […]

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14 Reasons Training is Good For Business

14 Reasons Training is Good For Business One of the best training quotes I’ve ever heard goes like this; “Employers ask me ‘What if I train my staff and they leave?’ And I always reply ‘What if you don’t train them and they stay?’” It’s true that training your staff is an investment in terms […]

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AVTES Award Winners 2015

Congratulations AVTES Award Winners and Finalists! 2015 was another year of impressive nominations for the AVTES Awards. Students and employers impressed judges with their dedication to training and high standards. This year we saw employers efforts include fun things like sending students to the local butcher and fishmonger for work experience, to responsible things like having a buddy […]

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food safety training food safety supervisory safe food handling refresher course

FOOD SAFETY TRAINING TO ACE YOUR FOOD SAFETY

FOOD SAFETY: IMPORTANT FOR EVERYONE Why It’s Important There’s always some restaurant or hotel in the news for a food poison outbreak. It’s a common and very real risk for every hospitality business. But it’s one you can minimise. With proper training and the right workplace culture you can be confident in your food safety […]

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