Hunter Management Services runs 4 busy hotels across metropolitan and regional Victoria. Like many hotels they wanted to improve the service standards in their venues and reduce staff turnover. With such a large workforce they knew they needed a central approach and decided to implement a training strategy across the business. Group Manager Kimberley Blight […]
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Are you looking at revamping your menu? Perhaps for the upcoming season change, or maybe an event coming up… Changing your menu is a fun project but is often time consuming and can be stressful. In this article we share our top-tips for making it a stress-free process and maximising menu profitability in your hospitality business. 1. Consider […]
Read more...I recently went into a health food store. I must admit I haven’t visited one for quite some time. But we’re looking to reduce our processed foods and sugar intake in my house and have decided to try and do some ‘healthy’ baking… So we went looking for some sweetner that wasn’t sugar. Customer Experience […]
Read more...HOW TO BUILD YOUR HOSPITALITY DREAM TEAM This 4-Step Strategy to Hospitality Staffing Success will help you build your hospitality dream team! This 4-Step Strategy is designed to help hospitality business owners and managers like you who; are overwhelmed struggle to find and keep staff have problems with staff performance and attitude want a successful hospitality business (and a life!) have a vision but aren’t sure how to bring it […]
Read more...Did you know – training subsidies are available right now when you sign up a part-time or full-time employee into a nationally accredited traineeship or apprenticeship? The best bit… You may also be eligible for Government financial incentives of up to $4,000! Are you still hiring casuals? By converting your casual staff to part-time you […]
Read more...Special Offer For Hospitality Businesses: FREE ENROLMENT DURING OCTOBER!! Improve your staff performance, retention and become and employer of choice. Certificate III in Commercial Cookery for your apprentice cooks Certificate III in Hospitality (streams available for accommodation, kitchen, restaurant, hotel/bar and café) Certificate III in Hospitality (Restaurant Front of House) – front of house apprenticeship […]
Read more...Check out my Top 5 Time Saving Social Media Tips for Hospitality Businesses that DIY Social Media At AVTES we help hospitality business owners and managers to build their businesses with skills and knowledge across all areas of hospitality business. Marketing is one of my areas of expertise and I believe that hospitality businesses can DIY […]
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An Industry in Crisis: Attracting and Retaining Hospitality Workers How You Can Have A Great Team And Profit Unless you’ve been living under a rock you’ll know there are skill shortages across the entire hospitality industry. And it isn’t going away. Attracting and retaining hospitality workers continues to be an urgent and important issue for […]
Read more...How To Plan Your Way To Success In 5 Steps Why Plan Your Way To Success? If you don’t have a plan, it’s like you are going to an unknown destination without a map… We have worked with over 800 hospitality businesses in Victoria over the past 20 years and in our experience we’ve found […]
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HOW TO FIND THE RIGHT STAFF: 5 STEPS TO RECRUITMENT SUCCESS I often hear hospitality employers say they can’t find good staff. I get it. Hiring is a challenging process. And in the hospitality industry where retention is also difficult, hiring the wrong employee is costly – in terms of money, time, and potentially […]
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