We specialise in providing training for hospitality businesses. Whatever your needs.

We've been delivering hospitality training for over 20 years now. In that time we've won awards for our quality service, are renowned for our expertise, and most importantly we've helped over 1000 hospitality business achieve great results. Will you be the next?

With AVTES ACCREDITED TRAINING, you can access the latest government funding opportunities, nationally accredited qualifications, and meet business legislative requirements. 

AVTES is an industry leading provider of training and business services to the hospitality industry. Working with Victorian hospitality businesses since 1997, we have been helping hospitality businesses;

  • achieve their business and revenue goals
  • reduce staff turnover and build a loyal workforce
  • improve staff performance and business profitability

We offer accredited courses for all your staff, from Certificate III level courses for your entry level staff up to the Advanced Diploma for your senior management. As well as a range of accredited Short Courses to meet your legislative requirements.

As a registered training organisation with current Government Funding contracts we can assist you to access Victorian and Commonwealth Government funded training.

We love the apprenticeships and traineeship model and believe that it can be your secret weapon as a hospitality business. We are the largest private training provider of the Apprenticeship in Commercial Cookery and are the only provider to offer it fully on-the-job.

With HOSPITALITY SUCCESS SCHOOL, hospitality business owners and managers can access flexible, practical training and consulting that is both cost efficient and results focussed.

Hospitality Success School was created for hospitality business owners and managers to get training and assistance to build their version of a successful business.

In keeping with the AVTES way of delivering quality hospitality education, we noticed that while accredited training is incredibly effective, it also takes time. And that is an incredibly valuable resource for hospitality business owners and managers.

Our clients were experiencing the same recurring problems, such as;

  • staff performance issues
  • inconsistent processes
  • difficulties between supervisors and line staff
  • lack of team cohesion
  • low staff morale
  • staff retention problems

So we designed a range of training to fix these problems!

See our range of hospitality specific training and coaching - from self-paced online programs to advanced one-on-one coaching.

The world of training can be a complex one. But we’re here to help you navigate the world of training for your business.

Don’t forget we’re only a phone call or email away if you have any questions!


As a business based on supporting hospitality businesses, our focus continues to be providing support, advice and practical knowledge to assist hospitality business owners, managers and staff survive and thrive through the changes to the industry that continue to be caused by the COVID-19 Pandemic. 

So far we have contributed over $100,000 in training during 2020!

NEW TRAINING: Make Your Hospitality Business COVID Safe

As Victorian businesses emerge from coronavirus (COVID-19) restrictions, hospitality employers and workers need to ensure they can safely reopen and engage with customers.

AVTES is now offering a range of affordable online short courses to help hospitality businesses and workers;

  • Understand and implement your COVID Safe Plan
  • Meet your obligations and legislative requirements
  • Create customer assurance
  • Build a confident and capable team
  • Government funded where eligible

Years Hospitality Training


Hospitality Businesses Helped


Hospitality Employees Qualified


client logos donovans restaurant, hilton hotels, vue de monde, pubco group, chin chin, lucas group, flying horse, fishtales cafe, switch lifestyle venues, rockpool group

As our skilled employees improve, they are encouraged to take on more responsibilities in the venue. 3 of our last appointments to Venue Managers were part of the AVTES training program. That alone speaks volumes.

Dean Normington

Operations Manager, Black Rhino Group

The best thing about having an organisation like AVTES involved in my business is that it gives me the freedom to step back and work on the business, to look at other opportunities and more importantly spend time with my family.

Adrian Alexander


Cervo Cafe Bar

We experienced an increase in sales of well over half a million dollars ($500,000) and I credit a lot of that to the staff. Staff are confident in their roles and are motivated by having a recognised qualification.

Stephen De Martin

General Manager, Warrnambool Club


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