Customer Experience

Looking to define and improve your customer experience?

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Staff Performance

Want to identify and improve staff performance issues?

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Business Systems

Like to develop and implement better business systems?

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Hospitality Training

Need training for your hospitality staff?

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“The restaurants who undertook training recorded high scores in a mystery shopper rating, averaging 95%. This sends a clear message to our management team about the value of investing in our staff.”

Debbie Fox, Switch Lifestyle

Contact Us To Find Out How We Can Help Your Hospitality Business


Awards and accreditation logo banner nationally accredited training, excellence silver, victorian training provider, approved ASQA delegate authority, AHA corporate partner, RCA associate, GORT corporate partner

Years Hospitality Training
Hospitality Businesses Helped
Hospitality Employees Qualified

Are you looking to improve the performance and profitability of your hospitality business? Then you’re in the right place!

AVTES is an industry leading provider of training and business services to the hospitality industry. We can help you improve the skills and confidence of your staff as well as your customer experience.

Family owned and operated by hospitality and education veterans, Chris and Louise Fitzgibbon, AVTES has been working with Victorian hospitality businesses since 1997. We have won awards for our high standards and have a reputation for great staff, flexibility and personal attention.

We would love to work with you on improving your business.

Contact Us Now To Discuss How Training Could Help Your Hospitality Business

Chris and Louise Fitzgibbon portrait

hospitality training tips - critical questions for your training provider

Are you unsure how to choose the right training provider for you?

Choosing a training provider isn’t easy. Especially when so many use industry jargon, offer ‘free’ training, and tell you little about who they are and what they actually do.

But the right training provider can be your secret weapon. They can help you to improve staff performance and retention and gain a competitive edge.

So check out our guide for the 5 most important questions to ask your training provider. You can be confident that you are dealing with a reputable training provider who will meet your needs and expectations.

Download Now

As Used By

client logos donovans restaurant, hilton hotels, vue de monde, pubco group, chin chin, lucas group, flying horse, fishtales cafe, switch lifestyle venues, rockpool group

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Australian Vocational Training and Employment Services
Suite 101, 134-136 Cambridge Street, Collingwood VIC 3066
Phone: 1300 764 418
Direct: 03 9417 0133