Please Note: This is an online course delivered via an online learning platform and as such has technology requirements and support limitations. You are responsible for and must have access to these requirements to do this course. We strongly recommend if you do not have access to the technology requirements, are unsure of or inexperienced with using a web based platform such as those used in online learning environments you should not enrol in this course. This course has a specified duration as noted in the course information and fees are payable at enrolment. You can view our online service standards here.

Technical requirements

To complete this course you will require access to a computer that has a recent operating system (eg: Windows 10 or Big Sur). In addition you will need access to the internet and Google Chrome web browser. YOU CANNOT COMPLETE THIS COURSE ON A MOBILE PHONE. This course also requires you to have good to excellent digital capability with experience using web-browsers and navigating within web-based platforms as this course is solely delivered in an on-line format. You will enrol on-line and access a web based learning platform through our student portal to undertake the course which will be communicated to you via email upon successful enrolment.

Support with an experienced Trainer is available via email should you need help with the course work or assessment requirements. Unfortunately, general IT support and troubleshooting is not part of our course support and if needed will be your responsibility to source.

Responsible practices must be undertaken wherever alcohol is sold or served, including where alcohol samples are served during on-site product tastings. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

The unit applies to all personnel involved in the sale, service and promotion of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants, bar attendants, waiters; liquor sales persons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.

This is mostly a theory based course. The unit covers the skills and knowledge required to responsibly sell or serve alcohol. This unit covers the RSA skills and knowledge requirements common to all States and Territories. As legislative requirements differ across borders, in some cases after completion of the unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences. Please see the Certification section below for more information.

This is a self-paced online course comprising content and related activities and assessment. It can be completed at your own pace. However, it must be completed within 4 weeks from commencement. The time needed to complete this course is between 4-12 hours depending on your past experience and learning ability.
Please note: your 4-week enrolment period begins upon enrolment.

This course requires completion of four assessments tasks.

1. eQuiz - self-marking test
2. Short Answer Questions - questions requiring written answers
3. Project - with 5 tasks
4. RSA quiz - RSA test with a time limit to complete

Certification requirements apply at a state and territory level to individuals involved in the sale, service and promotional service of alcohol in licenced premises. Certification in some States relies on the achievement of SITHFAB002 Provide responsible service of alcohol.

All participants that complete the course will receive a Statement of Attainment for the unit with the wording This unit of competency from the SIT Tourism, Travel and Hospitality Training Package provides the skills and knowledge for individuals to responsibly sell or serve alcohol.

This course covers Victorian specific requirements and is approved by Liquor Control Victoria (LCV), which allows those who complete the course to work in licensed venues in Victoria. A LCV Certificate will be issued upon successful completion of the course and must be provided to your employer to work in Victorian licensed venues. Please be aware that:

• Any suspicious activity by students undertaking the course will be reported immediately to the LCV
• Any LCV certification provided may be void and withdrawn if fraudulent information is provided