Did you know that 1 customer complaint = 416 negative word of mouth referrals?

A good customer experience is vital to your customer satisfaction, retention and ultimately your profit and success.

A Customer Experience Check-up will:

  • Identify if employees are following company practices
  • Identify improvements
  • Improve customer service standards

For an expert evaluation of your customer experience and a personalised report with recommendations for your hospitality business enter your details for your chance to win a Customer Experience Check-up now.

AVTES Customer Experience Check-up

With an AVTES Customer Experience Check-up you will get;

  • Standard evaluation survey
  • Secret diner evaluation of your venue by AVTES expert.
  • Summary report and recommendations provided in soft copy.

Why do a Customer Experience Check-up?

  • Improve your customer service standards
  • Increase customer satisfaction, loyalty and spend

Why use AVTES?

  • Visits are conducted by industry professionals
  • Recommendations are personalised to your business
  • We can provide end-to-end solutions, including accredited and non-accredited training, and follow up business consulting services
  • We are a registered training organisation with current government funding contract
Get in Touch to Book Your Customer Experience Check-up

Enter your details below for a chance to win a Customer Experience Check-up worth $499.

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By entering your details you agree to be contacted by AVTES.


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