Did you know that 1 customer complaint = 416 negative word of mouth referrals?
A good customer experience is vital to your customer satisfaction, retention and ultimately your profit and success.
A Customer Experience Check-up will:
- Identify if employees are following company practices
- Identify improvements
- Improve customer service standards
For an expert evaluation of your customer experience and a personalised report with recommendations for your hospitality business enter your details for your chance to win a Customer Experience Check-up now.
AVTES Customer Experience Check-up
With an AVTES Customer Experience Check-up you will get;
- Standard evaluation survey
- Secret diner evaluation of your venue by AVTES expert.
- Summary report and recommendations provided in soft copy.
Why do a Customer Experience Check-up?
- Improve your customer service standards
- Increase customer satisfaction, loyalty and spend
- IMPROVE THE PROFITABILITY AND COMPETITIVENESS OF YOUR HOSPITALITY BUSINESS
Why use AVTES?
- Visits are conducted by industry professionals
- Recommendations are personalised to your business
- We can provide end-to-end solutions, including accredited and non-accredited training, and follow up business consulting services
- We are a registered training organisation with current government funding contract
Enter your details below for a chance to win a Customer Experience Check-up worth $499.