Course Structure and Units
|CORE UNITS (NINE)|
|BSBDIV501||Manage diversity in the workplace|
|SITHIND004||Work effectively in hospitality service|
|SITXCCS007||Enhance the customer service experience|
|SITXFIN003||Manage finances within a budget|
|SITXHRM001||Coach others in job skills|
|SITXHRM003||Lead and manage people|
|SITXMGT001||Monitor work operations|
|SITXWHS003||Implement and monitor work health and safety practices|
|HOTEL / BAR SUPERVISOR ELECTIVE UNITS (TWELVE)|
|SITXFSA001||Use hygienic practices for food safety|
|SITHFAB002||Provide responsible service of alcohol|
|SITHFAB007||Serve food and beverage|
|SITHFAB016||Implement & monitor environmentally sustainable work practices|
|SITXFIN001||Process financial transactions|
|SITXFIN002||Interpret financial information|
|SITHIND002||Source and use information on the hospitality industry|
|SITXINV004||Control & order stock|
|SITXMGT002||Establish & conduct business relationships|
|BSBWOR301||Organise personal work priorities and development|
There are no pre-requisites for entry to the Certificate IV Hospitality course.
Successful completion of this course provides the skills and knowledge to perform as a food and beverage supervisor, bar supervisor, team leader, front desk supervisor or concierge in a restaurant, hotel or cafe.
All nationally recognised qualifications also cover a range of general employability skills that are required in the hospitality industry. Including communication, teamwork, problem solving, initiative and enterprise, planning and organisation, self-management, learning and technology.
To enrol in this course you must be at least 15 years old. The course can be delivered on a full-time or part-time basis. It is suitable for a range of employees, as well as school based apprentices.
AVTES welcomes students from disadvantaged groups or with disabilities to apply.
Course prices for the Certificate IV in Hospitality.
|T/A||T/A Concession||SFP||SFP Concession||Full Fee / RPL|
|Supervisor||$ 1,113.50||$ 222.70||$ 2,227.00||$ 445.40||$ 6,550.00|
|if completed SIT30616||$ 544.00||$ 108.80||$ 1,088.00||$ 217.60||$ 3,200.00|
SFP – Skills First Program
T/A – Traineeship / Apprenticeship
Our Fees page covers how we set our fees and includes refund information. It adheres to government requirements set annually. All fees are based on qualification program hours and tuition fees may vary depending on units/hours undertaken or changed electives and student tuition fees as published are subject to change given individual circumstances at enrolment.
Course Duration and Delivery Mode
This program is a self-paced competency based program. The duration is 12 months or less with RPL. If an apprentice or trainee the duration of the program may also be the duration of the training contract with your employer unless otherwise agreed. The program is delivered under a workplace training model in your workplace and include at least 4 visits in addition to an enrolment and induction visit over the duration of the program.
Training Hours and Commitment
To ensure a student keeps up with course requirements and completes in the nominated duration they will need to commit on average to around 7 hours per week to complete course requirements and attend any scheduled visits with your trainer for the purpose of training and/or assessment activities. You will be required to undertake tasks at work as specified in your course work and training plan.
Under the workplace training model a workplace is required to provide a (full-time) Trainee or Apprentice 3 hours per week withdrawn from normal or routine duties for the purpose of this training. This is included in the 7 hours per week required and not in addition. Note: Weekly commitment will vary depending on the unit of competency being undertaken.
The following types of assessment may be used to assess this course.
- Written activities / projects
- Verbal questions
- Work examples
- Supervisor verification
- Recognition of prior learning (RPL)
RPL and Credit Transfers
RPL, or recognition or prior learning, is available to all applicants. A portfolio of supporting evidence is requested upon enrolment. We honor credit transfers from all current nationally recognised training. You will need to provide statements of attainment from your previous study. To find out more about how to provide information for credit transfers or RPL see here.
Further Training Opportunities
Further training opportunities include Diploma and Advanced Diploma of Hospitality.