"We have used AVTES as our preferred RTO since 2008, and the results have positively impacted operations, service standards and staff morale. To my delight this was confirmed in our recent Mystery Shopper program results with customer satisfaction results of 96%."
Debbie Hoskin, Manager, Switch Lifestyle

VALUED PARTNERS

Client logos: Chin Chin, Donovans Restaurant, Hilton, Switch Lifestyle, Kong, Vue De Monde, Rockpool Bar & Grill, Fishtales Cafe, Flying Horse Bar & Brewery

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AWARDS AND INDUSTRY RECOGNITION

NEWS AND INFORMATION

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WHY YOU NEED BETTER SERVICE IN YOUR HOTEL

WHY YOU NEED BETTER SERVICE IN YOUR HOTEL Changing Customer Expectations Require Better  Dining Experiences Once upon a time the local pub was a place where people got together to hang out and drink beer. Back then, customers just wanted

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ON-THE-JOB APPRENTICESHIP FAQs – Everything You Wanted To Know But Were Afraid To Ask

Ever wondered exactly how an on-the-job apprenticeship actually works? Read on to find all the answers to your questions…   Are you sick of sending your staff member off to trade school? Would you be interested in an alternative where

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NEW FRONT OF HOUSE APPRENTICESHIP

New Front of House Apprenticeship New Government Funding Presents Great Opportunity For Hospitality Businesses    In a move that is generating a lot of excitement in the hospitality industry, The Victorian Government has just announced new funding for a front-of-house